For agencies › By roster size
What breaks next, and roughly when.
Four things go wrong as an agency grows, and they go wrong in a fairly predictable order. None of them is a software problem until the moment it is: each one starts as a habit that works perfectly well and ends as an argument nobody can settle.
This is the order they arrive in, the one thing to put in place before each one does, and what the plan at that size covers. The prices live on the pricing page. This is the operational half of the same question.
The four things that break, in order.
Roster size is the clock rather than the cause. What actually changes at each step is how many people hold a piece of the record, and how far the copy in somebody’s head can drift from the one in the system before anybody notices.
Your first staff, and your first payroll that is not your own.Starter, $349
A second layer of management, and chargebacks that have become a rate.Growth, $849
Month end as an assembly job, and your brand as part of the pitch.Pro $1,699, Agency $2,999
The platform questions are settled. The operational ones are not.Enterprise, custom
The bands are the published plans, which are set by roster size and never by what your creators earn. The full table, including the per-creator figure at a full roster, is on the pricing page.
Five steps, and the order matters more than the speed. Two and three are what decide whether four tells you anything.
Three things are metered. Nothing else is.
This matters more as you grow than the headline price does, because it decides whether hiring costs you anything. It does not.
- Connected creator accountsThe number on your roster, which is what sets the band in the first place.
- Live session hoursScales with the tier.
- Assisted draftsScales with the tier.
- Team seatsChatters, team leads and creator logins are unlimited on every agency plan. Adding a person never changes the bill.
- Data syncsIncluding the daily pull, which does not stop even when an allowance does.
- ExportsThe payroll file and the raw record, as often as you want them, including on the way out.
A limit behaves the same way at every size: a warning at eighty per cent of an allowance, a clear stop at a hundred with the upgrade on the same screen, and live sessions already running are allowed to finish — only new ones are refused. Your tier’s exact allowance numbers are confirmed in writing before you pay, so the bill cannot surprise you in either direction.
Past seventy-five, what goes in writing.
A plan tier cannot answer these honestly, so it does not try. They are agreed per contract, and the agreement is the thing you are actually buying at this size.
What we will not do is agree to a term we cannot currently meet in order to close an agreement. That is the same standard applied to every number on this site, and at this size it is the one thing worth checking us on. We are also not going to show you a logo wall or a customer count: FanOptik is early, and a roster this size deserves to know that before signing rather than after. What is on offer instead is a pilot on your real accounts, with every rule that produces a number written down in advance.
What none of this does, at any size.
- It does not tell you whether your rates are fair. It makes the rate you chose visible and traceable, which tends to make an unfair one more obvious rather than less — but the number is yours to set.
- It cannot reconstruct the months you ran before you connected. The record starts when you start, and the first clean month is the first month you run on it.
- The hard part is habit rather than software. If nobody clocks in, the coverage map shows an empty slot, which is exactly what it should do — and getting people to clock in is still a management job.
- It is not an accounting system and it never moves your money, at any tier including enterprise. We compute what is owed and produce the export; the payment happens on your own rail, deliberately.
- White label is your brand on our software. Not a rebuild, not your own codebase, and not a claim that the product is yours — it means your creators and staff see your name rather than ours.
- A contractual uptime guarantee is not part of the published plans. Uptime is published publicly and you can watch it before you commit, but an SLA with terms attached is an enterprise conversation rather than a checkbox on a tier.
The same question, from other angles.
PricingThe bands in full, what each works out at per creator, and the estimator.Open
Switching to FanOptikHow a migration is sequenced, and what the parallel period looks like.Read
Closing the monthThe one day a month that tests everything on this page.Read
Set it up before the argument, not after it.
A 20 minute walkthrough, then 14 days on your real roster, reconciled against your own Statements pages. No card required, and the export is yours either way.
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